[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.compresspr.cz\/reklamace\/#Article","mainEntityOfPage":"https:\/\/www.compresspr.cz\/reklamace\/","headline":"REKLAMACE","name":"REKLAMACE","description":"Reklamovat m\u016f\u017eete t\u00e9m\u011b\u0159 ka\u017ed\u00e9 zakoupen\u00e9 zbo\u017e\u00ed, od oble\u010den\u00ed, p\u0159es elektroniku, a\u017e po nov\u00fd automobil. Podm\u00ednkou ale je, \u017ee v\u00fdrobek nebyl s danou vadou ji\u017e zakoupen\u00fd, a t\u00edm p\u00e1dem t\u0159eba levn\u011bj\u0161\u00ed. Na v\u0161echno zbo\u017e\u00ed se vztahuje z\u00e1ruka 24 m\u011bs\u00edc\u016f, pokud t\u0159eba ale v kupn\u00ed smlouv\u011b m\u00e1te jen m\u011bs\u00edc\u016f 12, nev\u011b\u0161te hlavu, je to, jako kdyby to […]","datePublished":"2025-02-28","dateModified":"2023-04-28","author":{"@type":"Person","@id":"https:\/\/www.compresspr.cz\/author\/#Person","name":"compresspr.cz\n","url":"https:\/\/www.compresspr.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/a231d13c7dfc9c75f2343f864438f5ab9c0bfebd1aa37dfd3bb16118c04f838c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a231d13c7dfc9c75f2343f864438f5ab9c0bfebd1aa37dfd3bb16118c04f838c?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"compresspr.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.compresspr.cz\/wp-content\/uploads\/img_a288063_w1780_t1498573295.jpg","url":"https:\/\/www.compresspr.cz\/wp-content\/uploads\/img_a288063_w1780_t1498573295.jpg","height":0,"width":0},"url":"https:\/\/www.compresspr.cz\/reklamace\/","about":["N\u00e1kupy"],"wordCount":402,"articleBody":"Reklamovat m\u016f\u017eete t\u00e9m\u011b\u0159 ka\u017ed\u00e9 zakoupen\u00e9 zbo\u017e\u00ed, od oble\u010den\u00ed, p\u0159es elektroniku, a\u017e po nov\u00fd automobil. Podm\u00ednkou ale je, \u017ee v\u00fdrobek nebyl s danou vadou ji\u017e zakoupen\u00fd, a t\u00edm p\u00e1dem t\u0159eba levn\u011bj\u0161\u00ed.Na v\u0161echno zbo\u017e\u00ed se vztahuje z\u00e1ruka 24 m\u011bs\u00edc\u016f, pokud t\u0159eba ale v kupn\u00ed smlouv\u011b m\u00e1te jen m\u011bs\u00edc\u016f 12, nev\u011b\u0161te hlavu, je to, jako kdyby to tam napsan\u00e9 nebylo, ze z\u00e1kona je prost\u011b z\u00e1ruka uveden\u00fdch m\u011bs\u00edc\u016f 24. Odborn\u00edci doporu\u010duj\u00ed v\u00fdrobek d\u016fkladn\u011b \u201eprozkoumat\u201c b\u011bhem prvn\u00edch 6 m\u011bs\u00edc\u016f od zakoupen\u00ed, v t\u00e9 dob\u011b b\u00fdv\u00e1 reklamace nejjednodu\u0161\u0161\u00ed.U oble\u010den\u00ed je v\u00fdm\u011bna mo\u017en\u00e1 t\u00e9m\u011b\u0159 ve v\u0161ech obchodech, podm\u00ednkou samoz\u0159ejm\u011b je, \u017ee zbo\u017e\u00ed nesm\u00ed n\u00e9st zn\u00e1mky no\u0161en\u00ed.Mobiln\u00ed telefony \u2013 pokud p\u0159ijdete reklamovat praskl\u00fd displej nebo V\u00e1m telefon n\u011bkolikr\u00e1t spadne na zem, a je to na n\u011bm vid\u011bt, s takovou reklamac\u00ed ur\u010dit\u011b neusp\u011bjete, tak\u00e9 pokud se ho pokus\u00edte n\u011bkolikr\u00e1t opravit sami, u automobil\u016f, pokud si koup\u00edte nov\u00fd v\u016fz, b\u00fdv\u00e1 v kupn\u00ed smlouv\u011b tak\u00e9 uvedeno, \u017ee ho mus\u00edte nechat opravovat pouze v autorizovan\u00fdch servisech, pokud V\u00e1m ho opravuje zn\u00e1m\u00fd nebo kamar\u00e1d \u2013 tak\u00e9 neusp\u011bjete.Pokud jste si ale nap\u0159\u00edklad po\u0159\u00eddili \u00fapln\u011b nov\u00fd notebook, a t\u00fdden po jeho koupi V\u00e1m z\u010dernala obrazovka, a Vy m\u00e1te sv\u011bdom\u00ed \u010dist\u00e9, samoz\u0159ejm\u011b je reklamace na m\u00edst\u011b.Jak p\u0159i reklamaci postupovat:–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 n\u011bkte\u0159\u00ed prodejci V\u00e1m mohou vytknout, \u017ee nem\u00e1te v\u00fdrobek p\u0159i reklamaci v origin\u00e1ln\u00edm obalu, nedejte se t\u00edm odradit, to toti\u017e m\u00edt nemus\u00edte–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 stejn\u011b tak, pokud nejste \u201esb\u011bratel \u00fa\u010dtenek\u201c, a nem\u00e1te tud\u00ed\u017e origin\u00e1ln\u00ed, tak\u00e9 to nevad\u00ed, sta\u010d\u00ed V\u00e1m t\u0159eba v\u00fdpis z \u00fa\u010dtu, pokud jste platili kartou, nebo posta\u010d\u00ed sv\u011bdek, t\u0159eba man\u017eel nebo man\u017eelka–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 v\u011bt\u0161ina lid\u00ed chce zbo\u017e\u00ed hned vym\u011bnit za nov\u00e9, prodejce ale m\u00e1 pr\u00e1vo nechat vadu nejd\u0159\u00edve opravit, pokud se v\u0161ak vada objev\u00ed opakovan\u011b (nejm\u00e9n\u011b t\u0159ikr\u00e1t), m\u00e1te Vy pr\u00e1vo na zbo\u017e\u00ed nov\u00e9–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 pokud V\u00e1m prodejce reklamaci zam\u00edtne, m\u016f\u017eete si podat n\u00e1vrh na mimosoudn\u00ed \u0159e\u0161en\u00ed u \u010cesk\u00e9 obchodn\u00ed inspekce.                                                                                                                                                                                                                                                                                                                                                                                        3.7\/5 - (3 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"REKLAMACE","item":"https:\/\/www.compresspr.cz\/reklamace\/#breadcrumbitem"}]}]